Support for Personal Development and Career Building

The skills required of temporary staff continue to change along with the needs of our clients. Many temporary staff too wish to personally develop in order to realize their desired career and increase their value, and it is necessary for us to support each and every worker in their personal development journey.

To help temporary staff achieve their desired careers, we proactively invest in human resource development to support the necessary knowledge enhancement and skill development, and work to implement educational measures and visualize skills.

Starting from the fiscal year ended March 31, 2024, PERSOL TEMPSTAFF began a trial program in which temporary staff members currently on job assignment provide information on what they value in their work and the skills they wish to improve in order to reflect this in the career development support provided. In addition, comments from evaluations by the employer are shared with temporary staff members as feedback on how they can further develop their skills and abilities. This trial was well received by the temporary staff who participated in the program, who mentioned that they were encouraged by the specific feedback provided by their employers. This initiative will be expanded throughout Japan in the future.
In addition, with generative AI technology attracting increasing attention, in the fiscal year ended March 31, 2024, we held an online event on the topic of “The Future of Work and How to Update Yourself,” which was viewed by more than 2,000 temporary staff members on assignments. We have seen a high level of interest in reskilling and upskilling among our temporary staff, and we plan to expand technology-related training and events in the future, such as how to utilize generative AI.

Online event on the topic of “The Future of Work and How to Update Yourself”

We provide registered staff*1, temporary staff currently under assignment, and outsourcing staff*2 at PERSOL TEMPSTAFF, PERSOL CROSS TECHNOLOGY, and other companies with free e-learning programs.The specific contents of these programs are designed so that participants can learn at their own level, and range from basic knowledge of Office software such as Word, Excel, and PowerPoint, business etiquette, as well as knowledge of foreign languages, trade, and accounting through to career and employment support, information security, and financial literacy.
Each company also offers its own training programs for temporary staff who wish to acquire more specialized knowledge and learn a wider range of fields.
PERSOL TEMPSTAFF offers more than 40 training programs and seminars that enable participants to acquire more specialized knowledge in areas such as RPA, CAD, and trade. PERSOL CROSS TECHNOLOGY partners with outside specialist companies to provide more than 50 technical training programs aimed at improving development and infrastructure knowledge, with the number of participants in technical training programs in the fiscal year ended March 31, 2024 increasing by approximately 20% from the previous fiscal year.
Going forward, we will continue increasing the variety and expanding the content of our training programs to provide temporary staff with even more personal development opportunities.
PERSOL CROSS TECHNOLOGY provides temporary staff with financial assistance in obtaining specific qualifications to enable them to increase both their market value and the range of jobs they can perform by acquiring skills that are in high demand among clients.
Our temporary staff have commented that support for obtaining qualifications is rarely offered at other companies and that the program is much appreciated. In the fiscal year ended March 31, 2024, the number of employees who obtained qualifications through this system increased 110% from the previous fiscal year. The number of staff who obtained company-designated certifications also increased by 36% over the previous fiscal year.
We have developed a system that enables outsourcing staff within PERSOL TEMPSTAFF to pursue clear-cut career advancement paths by establishing (leadership and managerial) positions within teams, taking advantage of the operational characteristics of providing services as a team.
In the fiscal year ended March 31, 2024, we held a 1.5-month training program for selected leader candidates, which combined classroom lectures with real-work application in the workplace to hone their project management knowledge and skills. The program has had positive results, including staff who participated in the training meeting the criteria for nomination to leadership roles.

*1 Staff who have registered but are not yet employed
*2 Staff engaged in contract work, regardless of employment type or occupation

PERSOL TEMPSTAFF offers a service called “funtable,” which enables even inexperienced workers to enter into an unlimited-term temporary staffing contract with PERSOL and earn a stable income, while maintaining the goal of finding employment at a client company. As workers continue to seek employment at a company, we provide training tailored to the challenges and goals of each individual, and conduct career-related interviews on a regular basis. The service, which is unique to PERSOL, has been extremely positively received by temporary staff for the close-knit support PERSOL provides toward their goal of employment at a client company, and in the fiscal year ended March 31, 2024, it resulted in a roughly 250% increase in the number of individuals finding employment over the previous fiscal year. Since the start of this initiative, the number of temporary staff finding employment has consistently increased. Workers hired through funtable have commented that the existence of a support system is reassuring, and that gaining experience from the ground up enabled them to get the job they wanted.