Solving Social Issues through Our Business

The PERSOL Group’s material issues are broadly divided into two categories. The first is “Solving Social Issues through Our Business,” which encompasses issues that the PERSOL Group aims to address through its services for individuals and corporate clients. In this category, we have identified three material issues: “Creating Work Opportunities,” “Providing Learning Opportunities,” and “Improving Corporate Productivity.”

Among these, we position “Creating Work Opportunities” as our most important material issue because it is closely linked to the PERSOL Group’s value creation goal of creating better work opportunities for one million people by 2030 by expanding human potential.
We position the expansion of individuals’ capabilities through “Providing Learning Opportunities” as an important element in realizing “Creating Work Opportunities.”
We also recognize that “Improving Corporate Productivity” not only contributes to more efficient corporate activities and helps address labor shortages, but also leads to the creation of better work opportunities by enabling individuals to fully demonstrate their capabilities.

For a list of KPIs and targets for each material issue, please see the PDF below.

The world of work is undergoing significant change due to factors such as declining birthrates and aging populations, shrinking working populations, changes in social structures, and the expansion of the digital economy. The PERSOL Group addresses social issues arising from these changes, including disparities in access to work opportunities. With the goal of expanding the potential of one million working people by 2030, we will create better work opportunities that are flexible, sustainable, and responsive to diverse needs in society.
 
By responding to changes in life stages and values, we will provide an environment in which individuals can continue working and opportunities where their skills and contributions are appropriately recognized. In doing so, we aim to enhance job satisfaction and people’s sense of fulfillment at work and to realize a society where everyone can work in a way that is true to themselves.

The PERSOL Group addresses social issues in which people’s potential is constrained by their circumstances or attributes, providing opportunities and support that enable everyone to choose and pursue a way of working that suits them.
Beyond simply providing places to work, we support people who face constraints or have previously had difficulty accessing employment opportunities and create environments where they can start working with confidence, remain employed, and thrive, thereby enabling sustainable working lives.

1. Expanding work options to address disparities in working environments and supporting “Work Well-being”
2. Supporting flexible ways of working unconstrained by time or location
3. Expanding inclusive employment that respects diversity
4. Creating and expanding new work opportunities by leveraging technological advances

Talent shortages due to the declining working population, widening skills gaps, and delays in utilizing diverse talent and adapting employment systems

Creating better work opportunities in the areas of temporary staffing, placement, and outsourcing
Enabling people who face constraints on how they work due to childcare, nursing care, or other circumstances, as well as those who have had difficulty accessing employment opportunities, to work regardless of time or location
Expanding options for people who wish to make effective use of their time or seek greater flexibility in how they work

As technology advances and industrial structures evolve, the skills required and the ways people learn are constantly changing. The PERSOL Group will provide a broad range of learning opportunities that help individuals expand their potential and build fulfilling careers, encompassing not only reskilling and upskilling but also the development of uniquely human capabilities such as independent thinking, collaboration, and creativity. By supporting individual learning, we will contribute to enhancing the quality of the workforce across society and to sustainable social and economic development.

• The PERSOL Group provides individuals with opportunities to learn through practice and dialogue, including career exploration and cross-boundary experiences, in addition to reskilling and upskilling.
• Through these opportunities, we help individuals expand their freedom of career choice and achieve greater satisfaction with their careers, while also contributing to improved recognition in the workplace and greater income and employment stability.

1. Growing demand for people with specialized skills
2. Growing awareness among individuals of career ownership and investment in their own development

Skills obsolescence, delays in reskilling, and a widening gap between individuals’ skills and those required in the labor market

・Providing reskilling and upskilling programs as well as opportunities for career exploration, cross-boundary experiences, and practical learning
・Supporting career ownership through staff education and other initiatives
・Strengthening educational programs that lead to employment and improved workplace recognition, including learning opportunities for temporary staff and registered engineers

Against the backdrop of a declining working-age population and increasingly diverse ways of working, maximizing results with limited human resources has become an urgent management issue for companies. In addition to improving business process efficiency and automating tasks, the PERSOL Group supports fundamental improvements in corporate productivity through the use of technologies including AI and generative AI, flexible workforce utilization, and support for talent development. Through these efforts, we support the sustainable growth and creation of added value at our client companies and contribute to addressing challenges in countries and regions around the world, including labor shortages in Japan.

• To improve corporate productivity, the PERSOL Group supports organizational transformation and the optimal utilization of human capital by optimizing and streamlining indirect operations through BPO and business automation, while enabling talent to shift toward core operations and facilitating the visualization and effective utilization of skills.
• We also use generative AI and digital solutions to standardize operations that depend heavily on individual expertise and to support the development of sustainable operating models, thereby helping address structural challenges, including labor shortages, and contributing to greater competitiveness and sustainable growth for our client companies.

1. Growing demand for corporate productivity improvement and for technologies such as automation
2. Growing demand for workforce optimization and recruitment support
3. Growing demand for organizational transformation and talent development

Talent shortages and skills mismatches, increasingly sophisticated productivity improvement needs, and delays in digital transformation

1. Providing BPO and outsourcing services
2. Organizational transformation consulting
3. Strengthening talent development and learning businesses

The definition of each materiality, see below.