1. Basic Policies of Crisis Management
The PERSOL Group has established Group Crisis Management Regulations and have been strengthening our crisis management system in order to respond properly to crises, such as natural disasters, pandemics and others, which could have significant negative impacts on our Group’s management and business activities.
In the event of a crisis, the Group will respond promptly and appropriately in accordance with the following four basic policies in order to minimize the impact:
① Ensuring safety, ② Protection of customer assets, ③ Protection of corporate assets and ④ Business continuity.
2. Initiatives During Normal Times
The PERSOL Group has formulated initial response manuals and a business continuity plan in preparation for a crisis.
We have been improving their effectiveness such as regularly conducting training to identify issues in the manuals and make improvements.
In addition, we have a safety confirmation system in place for all employees and staff so that we can confirm their safety promptly in the event of a crisis and provide them the necessary support.
3. Emergency Response Structure
An Emergency Response Headquarters, headed by the CEO of PERSOL HOLDINGS, will be established in the event of a serious crisis.
Based on the aforementioned four basic policies, the Emergency Response Headquarters is responsible for the prompt collection and dissemination of information across the Group, as well as the prompt determination and implementation of response policies for the Group.
In addition, the Emergency Response Headquarters also provides support necessary for crisis response by the SBUs (Strategic Business Unit) and Group companies in cooperation with the Emergency Response Headquarters of the SBUs.