1. Initiatives for crisis management
The PERSOL Group has established the Group Crisis Management Regulations and has been strengthening crisis management, aiming to minimize the significant negative impact that a crisis would have on the Group’s management and business activities, and to quickly resolve any crisis.
If an incident such as a large-scale natural disaster, compliance violations or cyberattacks occurs and is deemed a crisis (and in cases where such incidents may be so deemed occur), the department in charge of the incident promptly shares the information with the department in charge of risk management of PERSOL HOLDINGS. Both departments make a timely and appropriate response, according to the type of incident and its impact, in cooperation with the HMC members of PERSOL HOLDINGS. If the Representative Director and President of PERSOL HOLDINGS determines that the incident is a particularly major crisis, the Emergency Response Headquarter is established at PERSOL HOLDINGS to pursue a groupwide response, while appropriately disclosing information to customers, relevant agencies, ministries and others involved.
2. Initiatives for business continuity, etc.
The PERSOL Group, which is engaged in the human resource service business, sets ensuring the safety of our employees and temporary staff, as well as payment of their salaries, as our most important tasks. In anticipation of a massive earthquake such as a Tokyo inland earthquake or Great Nankai Trough earthquake, the Group is working on reinforcing infrastructure for collecting information by utilizing IT, including introducing a safety confirmation system and another system that automatically identifies offices very likely to be affected in a large-scale disaster. In addition, regarding tasks related to the payment of salaries, the Group has established a business continuity plan in anticipation of the simultaneous occurrence of a large-scale disaster and a pandemic, in an effort to help employees and temporary staff maintain their livelihoods even in a crisis.
3. Response to COVID-19
In response to the COVID-19 pandemic, we continued our business activities under the basic policy of giving top priority to the safety and health of all our stakeholders. We have taken preventive measures such as encouraging teleworking and staggered work hours, encouraging holding internal and external events and meetings with large numbers of participants online, and thoroughly implementing infection prevention measures in order to create a safe and secure work environment.
In the event that an employee of the PERSOL Group is confirmed to have been infected, we work with relevant organizations to quickly implement the necessary measures to prevent the spread of the infection in order to prioritize the safety of our employees and others involved and minimize the impact on our business.